Care, Repair & Returns


Protect your jewelry by removing prior to water exposure (exercising, bathing, etc.). To keep the plating looking new keep away from mediums such as perfume, lotion, and soap. Wear and handle with care-our dainty jewelry is delicate.

All jewelry including: stainless steel and gold filled metals are considered waterproof and worry-free! Which means you can live in these pieces without any hassle!


Nikki Smith Designs takes pride in each of our handmade pieces. Our team members thoroughly check each piece before mailing to make sure that it meets our standards, and most importantly yours, but we understand that mistakes happen! If you come across any issues with your item we will repair your purchase at no cost, you will only cover the shipping to us. We will ship it back at no cost. Prior to sending us jewelry, please email us at


Jewelry orders are custom made, therefore we offer returns only within 30 days of your purchase. After 30 days, it will result in store credit! To return your purchase, please email us at For permanent jewelry- please reference our permanent jewelry FAQ page. If you have any questions or concerns please don’t hesitate to reach out to us- we want to be sure you love your purchase! ❤

Our address for shipping, exchanges, and repairs:

Lovers Lane Location: 5710 W Lovers Ln Suite 104 Dallas, TX 75209