All jewelry will be sent in our custom suede Nikki Smith pouch or box.
We know not all purchases work out just right! Returns must be received within 30 days of your order’s original shipment date. After contacting us, please return the items to:
Nikki Smith Designs
1800 Main Street, unit 952
Dallas, TX 75201
We ask that you pay the shipping back to us. We offer online credit that will never expire! Please contact us if you have questions, we're happy to help! firstname.lastname@example.org
We utilize US Postal Service (USPS) for both domestic and international shipping. It will take 1-3 business days for items to be shipped out.
For domestic shipping, it can take anywhere from 3-5 business days for items to arrive.
For international shipping, it can take anywhere from 7-30 days for items to arrive, depending on the location.
Additionally, some international shipping may require additional fees for customs and/or duties. Our customers will be responsible for paying these fees. We apologize for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience.
Once the items are sent to USPS for shipping, we will not claim responsibility for any lost or stolen items. Please contact USPS or your local mail delivery service for any lost or stolen items.
If you have any questions or concerns with your package, please email us, we will do everything we can to help!
Thank you for shopping with us, we truly appreciate your business!